If you are not 100% satisfied with your purchase please contact us within ONE WEEK of receiving your order and we will do everything we can to make it right. If we are unable to meet your needs, we will issue an in store credit or refund. Custom orders, for products not shown on our website, are returnable at a 50% refund. Final sale items are non-returnable. Please email us at firstname.lastname@example.org with any questions or concerns regarding your purchase.